Business process monitoring doesn’t have to be a time-intensive manual process — in fact, it shouldn’t be. At Conducive Consulting, we use a platform called iControl to give our customers end-to-end visibility into their entire processes and operations, making monitoring a breeze.
We map business processes to IT and operation data in order to model your business processes, and we map your business target to KPIs to track performance (and we ensure each business target has a distinct owner who’s responsible for performance). We create monitoring schedules and provide a single, in-depth view into processes and operations, ensuring you’re receiving the insights you need, when you need them. All of this ensures that, when an issue does arise, it’s easy to drill down into where it started and why, then fix it before it becomes exacerbated.
The results of effective business process monitoring are astounding. Using iControl, we’ve helped a brick-and-mortar retailer increase revenue and reduce costs by providing transparency into a previously unmonitored inventory management process, removing inefficiencies and increasing accuracy; we’ve helped a bank resolve process issues leading to missed end-of-day payment deadlines; and we’ve given an oil trading company clearer visibility into their sixty-component trading process, just to name a few.
If your organization is looking to enhance business processes and monitoring, we’d love to talk about whether iControl is right for you. Contact us today or book a complimentary demo to learn more.