On-Demand Expert Services Semiconductor Company
A semiconductor company headquartered in Austin, TX has been using Splunk for IT monitor and security, but their Splunk Admin was leaving for a new role.
A semiconductor company headquartered in Austin, TX has been using Splunk for IT monitor and security. The sole Splunk admin was transitioning to a new role leaving a team of new Splunk admins responsible for maintaining Splunk. The company was concerned about maintaining continuity and support during and after the transition to the new Splunk admins.
To ensure the new admins had the proper support and someone to talk to when they had questions, the semiconductor company engaged with Conducive’s On-Demand Expert Services team.
Business ImpactUsing ODES, the original admin received help and guidance when doing some clean up tasks such as migrating to a clustered environment and implementing SSL on the forwarders. Furthermore, the new Splunk admin team has support and guidance for any issues that arise or any questions they may have.
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