​Conducive is your Splunk Professional Services Expert

EMR Monitoring at Middlesex Hospital

Middlesex Hospital was already a Splunk customer when they decided Splunk would be a great fit to identify HIPAA violations in their EMR's (Cerner, McKesson Homecare, and an internally built system). After Ant Lefebvre, the resident Splunk expert at Middlesex Hospital, built a few reports to identify nefarious users, he decided to work with Conducive to take the EMR Monitor Application to the next level.

Starting with Ant's reports, Conducive created a robust EMR monitoring solution for Splunk that includes a compliance rules engine with scoring, adjudication capabilities and extensive user and auditor reporting.

Middlesex is now monitoring patient privacy using a Splunk application that rivals the industry leaders.

"We've joined forces with Conducive Consulting, a Splunk Partner, to create an EHR monitoring app to meet our compliance needs."

Ant Lefebvre, MIddlesex  Hosplital

Retailer Enhances Inventory Management

A brick-and-mortar retailer managed in-store inventory using a business model used that involved both electronic and human components. While the IT monitoring was sophisticated, the business process was not monitored. This resulted in a few issues. 

Major Oil Company Solves Performance Monitoring

A major multinational oil company needed to monitor the performance of their critical compute and network systems used by geologists to visualize the earth when searching for oil. The performance of these systems must meet or exceed the minimum requirements to ensure the geologists can operate support drilling operations. Additionally, network bandwidth on remote and offshore drilling sites must be monitored to ensure that critical data receives the highest priority.

The oil company spent two years trying to use traditional ETL tools, such as SQL Server and Tableau, to monitor the performance WITH NO SUCCESS.

In 4 days, Conducive was able to build a working proof of concept (POC) using Splunk. The POC imported live data and gave the customer real, actionable results. Conducive then spent the next two months building out all of the requested functionality with all of the data sources.

The oil company is able to monitor both network and compute performance allowing the geologists to locate oil without interruption. Additionally, the team was able to identify excessive network bandwidth users and uses, such as watching facebook and youtube videos. This saved the company money because they did not have to increase network bandwidth using satellite down-links.

Restore Splunk Frozen Data

"We started off using Splunk's built-in mechanism to freeze/archive our compliance data. What we didn't realize at the time was how difficult it would be to restore that data. 

Our auditors requested that we go through an exercise to prove we could restore data for a specific time period across specific hosts. That's when we discovered we had millions of frozen archive files in the S3 archive. Because the entire archive was multiple terabytes of data, we we knew we didn't have enough disk space to restore all of it, which would have been the easy solution. Our goal was to restore the subset of frozen files requested by the auditors, but we calculated it would take at least 6 person-days to identify the files we needed to restore.

​We started searching the web for a solution when we found Conducive and their Archiver for Splunk. Using Conducive's Archiver we were able to scan and catalog our existing archive, allowing us to restore the exact data requested by the auditors, all in less than 1 day.

We're now using the Archiver to both manage frozen data archiving, as well as using it to provide reports to the auditors and restore the data as requested. We can do all of this from a UI that lets us choose the date ranges, sourcetypes, indexes and hosts to restore. The entire process usually only takes a few minutes of time."

Real Estate Case Study

The real estate management team of a large Midwestern bank initiated a project to electronically monitor their real estate utilization. After reviewing a few software solutions, the team realized all of the data required for this project was already stored in Splunk.

Instead of purchasing new software and exporting the required data from Splunk, the team engaged Conducive to build a Splunk Application to provide real estate utilization metrics.

Instead of purchasing and integrating third party software, the bank was able to go straight to the source of the data to understand the impact of real estate changes on employee behavior, as well as the utilization of expensive real estate investments.

On-Demand Expert Services at Vizient

Vizient is using Splunk for a variety of IT Ops and Security use cases. Vizient's Splunk administrator is responsible for Splunk as well as a few other systems. While the admin is very a skilled Splunker, he doesn't have much time to spend working on Splunk because he has to juggle all of his responsibilities.

Vizient engaged with Conducive's On-Demand Expert Services to support their Splunk admin for the following reasons: