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Case Studies
EMR Monitoring at Middlesex Hospital
Middlesex Hospital was already a Splunk customer when they decided Splunk would be a great fit to identify HIPAA violations in their EMR's (Cerner, McKesson Homecare, and an internally built system). After Ant Lefebvre, the resident Splunk expert at Middlesex Hospital, built a few reports to identify nefarious users, he decided to work with Conducive to take the EMR Monitor Application to the next level.
Starting with Ant's reports, Conducive created a robust EMR monitoring solution for Splunk that includes a compliance rules engine with scoring, adjudication capabilities and extensive user and auditor reporting.
Middlesex is now monitoring patient privacy using a Splunk application that rivals the industry leaders.
"We've joined forces with Conducive Consulting, a Splunk Partner, to create an EHR monitoring app to meet our compliance needs."
Ant Lefebvre, MIddlesex Hosplital
- Brick and Mortar Retailer
Retailer Enhances Inventory Management
A brick-and-mortar retailer managed in-store inventory using a business model used that involved both electronic and human components. While the IT monitoring was sophisticated, the business process was not monitored. This resulted in a few issues.
Retailer started using iControl to stabilize the inventory management system.
Major Oil Company Solves Performance Monitoring
A major multinational oil company needed to monitor the performance of their critical compute and network systems used by geologists to visualize the earth when searching for oil. The performance of these systems must meet or exceed the minimum requirements to ensure the geologists can operate support drilling operations. Additionally, network bandwidth on remote and offshore drilling sites must be monitored to ensure that critical data receives the highest priority.
The oil company spent two years trying to use traditional ETL tools, such as SQL Server and Tableau, to monitor the performance WITH NO SUCCESS.
In 4 days, Conducive was able to build a working proof of concept (POC) using Splunk. The POC imported live data and gave the customer real, actionable results. Conducive then spent the next two months building out all of the requested functionality with all of the data sources.
The oil company is able to monitor both network and compute performance allowing the geologists to locate oil without interruption. Additionally, the team was able to identify excessive network bandwidth users and uses, such as watching facebook and youtube videos. This saved the company money because they did not have to increase network bandwidth using satellite down-links.
- Major Texas Petroleum Company
- National Retailer located in the Midwest
Restore Splunk Frozen Data
"We started off using Splunk's built-in mechanism to freeze/archive our compliance data. What we didn't realize at the time was how difficult it would be to restore that data.
Our auditors requested that we go through an exercise to prove we could restore data for a specific time period across specific hosts. That's when we discovered we had millions of frozen archive files in the S3 archive. Because the entire archive was multiple terabytes of data, we we knew we didn't have enough disk space to restore all of it, which would have been the easy solution. Our goal was to restore the subset of frozen files requested by the auditors, but we calculated it would take at least 6 person-days to identify the files we needed to restore.
We started searching the web for a solution when we found Conducive and their Archiver for Splunk. Using Conducive's Archiver we were able to scan and catalog our existing archive, allowing us to restore the exact data requested by the auditors, all in less than 1 day.
We're now using the Archiver to both manage frozen data archiving, as well as using it to provide reports to the auditors and restore the data as requested. We can do all of this from a UI that lets us choose the date ranges, sourcetypes, indexes and hosts to restore. The entire process usually only takes a few minutes of time."
OLD WAY: Search through millions of files to find the frozen data you need to restore.
Directory of frozen data.
NEW WAY: Restore at the click of a button.
Use Conducive's Archiver to select the date range, source types, hosts and/or indexes to restore.
Click a button to restore.
Real Estate Case Study
The real estate management team of a large Midwestern bank initiated a project to electronically monitor their real estate utilization. After reviewing a few software solutions, the team realized all of the data required for this project was already stored in Splunk.
Instead of purchasing new software and exporting the required data from Splunk, the team engaged Conducive to build a Splunk Application to provide real estate utilization metrics.
Instead of purchasing and integrating third party software, the bank was able to go straight to the source of the data to understand the impact of real estate changes on employee behavior, as well as the utilization of expensive real estate investments.
- Mid-Western Bank
- Vizent, Irving, Texas
On-Demand Expert Services at Vizient
Vizient is using Splunk for a variety of IT Ops and Security use cases. Vizient's Splunk administrator is responsible for Splunk as well as a few other systems. While the admin is very a skilled Splunker, he doesn't have much time to spend working on Splunk because he has to juggle all of his responsibilities.
Vizient engaged with Conducive's On-Demand Expert Services to support their Splunk admin for the following reasons:
The Splunk admin has been able to efficiently manage Splunk, allowing him to also focus time on his other responsibilities.
Vizient's Splunk environment adheres to Splunk's best practices and has been running smoothly since Vizient started working with Splunk.
Products & Solutions
Questions and Answers
Why buy from you? | Conducive has been helping companies derive business value from their data since 2006. We have been been a Splunk partner since 2012. We are a technical company that understands business. Conducive is the only company providing an Enterprise Archiving Solution for Splunk. |
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How do I present Conducive and Conducive's solutions to my team? | We are happy to help you present this to your team. |
What results will I actually get from this? | First and foremost, Conducive is a group of technologists that understand business. In addition to top notch engineering skills, you will receive great customer support and service. |
How is Conducive different than other Splunk partners? | 1. We are dedicated to helping you increase your ROI on Splunk by giving you business value from your data. 2. Our goal is to make you successful even if it means we spend an hour on the phone with your for free answering your questions. |
Who are you guys, anyway? | Conducive has been in business since 2006. We are a Splunk Accredited PS Partner, a Splunk license re-seller and technical software developers. |
What is SAP Power Connect? | SAP Power Connect for Splunk opens up SAP data for security, compliance, process monitoring, performance and more. See the SAP Power Connect Page for more details. |
How do I get more information about Conducive's products and solutions? | Click on the specific link for the product or solution in the "Products & Solutions" section or Schedule a Meeting to talk to a real person. |
Does Conducive work with Splunk Enterprise Security (ES)? | Yes! Conducive has performed over 50 installations of Enterprise Security. Our team can install and tune ES, as well as provide advice and assistance on how best to use ES in your organization. |
What is iControl? | iControl is a Business Process Monitoring solution that gives CIO's and business line owners insight into their business and operational processes. See the iControl page for more details. |
What is Conducive's Archiver for Splunk? | The Archiver solves a few problems with Splunk frozen/archived data that are not solved by Splunk's built-in archiving solution. See the Archiver page for more information. |
Splunk is usually known for Security and IT Ops. Why is Conducive focused on providing business solutions for Splunk? | While working with our customers to utilize Splunk for Security and IT Ops, we realized that Splunk is great for business. A lot of the data in Splunk can be used by the business in ways that no other product allows. We have worked with customers to do everything from marketing analytics to understanding real estate utilization to providing insight into business process flows and operations with iControl. |
What is On-Demand Expert Services (ODES)? | Splunk Professional Services consumed by the hour instead of by the week. See the ODES page for more details. |
What do I do if I only want to ask a few questions or need help with a small problem? | Sign up for Conducive's Splunk Office Hours. We offer free help every Friday at 11am Central. If your solutions takes longer than the time allotted, we're happy to schedule one-on-one session to make you successful. |
Why Conducive?
The Team
Founder and CEO of Conducive
Architecting Splunk since 2007.
Solving business's data issues for over 15 years.
Randy Hammelman
Certified Splunk Architect since 2007.
Co-author of Building Splunk Solutions.
Makes Splunk function optimally.
Brian Schutz
Certified Splunk Architect since 2016.
Develops solutions for large companies.
Solves all of the problems in Splunk.
Andres Banuelos
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